Where to send it.
Everything below reaches us. Which one you pick decides who reads it and how quickly you hear back — so the routes are sorted by what you need rather than by what we would prefer to receive.
Using Cordice
Something is confusing, or not doing what you expected.
- Help centre Public Written answers to the things people ask most. Worth a minute before writing to anyone.
- [email protected] Private Anything about your own account, where the details should not be public.
- Discussions (opens in a new tab) Public Questions and ideas, answered where the next person to ask can find them.
Something is wrong
A fault, a person behaving badly, or a hole in the service.
- Issue tracker (opens in a new tab) Public Bugs. Say what you did, what happened, and which client you were using.
- [email protected] Private Someone breaking the rules, or content that should not be here. A person reads this.
- [email protected] Private A vulnerability. Please do not open a public issue for one.
- Private security advisory (opens in a new tab) Private The same thing through GitHub, if you would rather report it there.
Your data and the law
Rights, requests, and anything a lawyer would recognise.
- [email protected] Private A copy of what we hold, a correction, an erasure — any data right, from the address on the account.
- [email protected] Private Copyright complaints, licence and attribution questions, and use of our name or mark.
- [email protected] Private The operator directly, for anything concerning who runs Cordice rather than how it works.